Frequently asked questions
Q: How do I order/check product availability?
You can contact our contact center at +6221 22520288 or visit our shop on tokopedia.
Q: Does PT. Prima Prospek Indonesia send shipments to all of Indonesia?
Yes, PT. Prospek Indonesia sends shipments throughout Indonesia with various expedition services.
Q: How long does it take to deliver goods?
Delivery time varies depending on the type of expedition service and location (in the city, between islands). The process before sending (packing) takes 1-2 working days. Other factors such as holidays, weather, and traffic conditions may also affect delivery speed.
Q: Can I request a special discount or promo for large quantity purchases?
Yes, you are welcome to request a discount or special offer for large quantity purchases. Please don't hesitate to ask or send a quotation request to us.
Q: How do I contact customer service?
For more information about customer service, you can contact us via email at sales@primaprospek.co.id or call us through the CONTACT section.